Provisos

No changes or refunds are permitted.
Clicking on the pay button entails acceptance of this website's online conditions of sale, and of the museum's regulations.
Evidence of entitlement to discounts and/or lower rates for large families must be furnished at the museum, applicable to admittance ticket only (not applicable to tours).
Your ticket is only valid for the date and time booked. Be punctual, or otherwise you will forfeit your right to enter the museum.
The maximum number of entrance tickets that may be purchased online is 9. For larger purchases please contact us: + 34 943008840 and you will get a discount.
Museum has not parking space for visitors.

Guided Tours

Guided tours of the museum collection by our expert staff are only available in Spanish or Basque and can only be booked online.

They are scheduled at times and with a frequency that depends on each season, and usually take approximately 60 minutes.
The tour carries a surcharge of 3.5 euros on the price of admittance (VAT included).

If you are interested in this option, first of all book the tour at an available date and time, and then add your ticket to the shopping cart. There is also the possibility of booking a private tour in English. It cannot be booked online and it is subjected to availability, with a different fare. Ask us about this: + 34 943 008840 or write to us: info@fbalenciaga.com


Entrance tickets

Admittance to the museum only entitles visitors to visit all the exhibitions scheduled on each occasion. To buy tickets:
1. Select the ticket that applies to you: general, reduced or children.
2. If applicable, select the discount rate for large families
3. Select an available date and time.
4. Check your selection to prevent any mistakes (no changes or refunds are permitted.)
5. Proceed with payment, and you will be redirected to a secure payment platform.
6. After payment confirmation, you will receive by mail your invoice and a link to download your tickets. Thank you for your visit!