Provisos
-
Tickets of any type cannot be refunded or exchanged.
-
By selecting the payment button, the customer accepts the online sales conditions of this website and the rules and regulations of the Museum.
-
Tickets are valid exclusively for the reserved date and time.
-
Discounts and/or large family rates are subject to the presentation of valid accreditation at the museum and only apply to admission tickets (not guided tours).
-
As the museum does not have a car park, we recommend that visitors travelling by car to Getaria allow enough time to park and reach the museum on foot.
-
A maximum of 9 tickets may be purchased online. For 10 or more tickets, please contact us by email at: info@cristobalbalenciagamuseoa.com, and a discount will be applied.
Guided Tours
-
Scheduled tours of the museum collection exhibition, led by our expert visitor experience staff, may only be booked in advance on this website.
-
Tours lasting 55 minutes are offered in Spanish and Basque, with varying schedules and frequency depending on the season.
-
A maximum of 16 visitors are allowed on each tour.
-
The price of the tour includes the museum admission fee, and discounts do not apply.
-
If you are interested in booking a tour on other dates, times, or in other languages, please enquire about our ‘on-demand tours’ in writing at: info@cristobalbalenciagamuseoa.com.
Admission tickets
-
Museum tickets grant access to all currently scheduled exhibitions. (Please check for information on our website).
-
Three types of tickets are available: general, reduced and children’s. Please read the conditions for each carefully before purchasing.
-
We also offer a discount for large families with valid official accreditation. This accreditation will be checked at the museum reception on the day of the visit.
How to purchase tickets
-
Select the appropriate ticket: general, reduced or children’s.
-
If applicable, select the large family rate. If not, continue with the default admission fee.
-
Select an available date and time.
-
Make sure you have selected the correct option (no changes or refunds are permitted if mistakes are made)
-
Proceed with payment; you will be redirected to a secure payment gateway.
-
Once the payment has been verified, you will receive an email with your invoice and a link to download your tickets.
Thank you!